About the audio
All the audio on this page comes from the American English voice of your device (text-to-speech). There are no audio files, so every word, line and sentence can play, even the sentences you write.
- Listen as many times as you want. Play one line, the full dialogue, or one word from the vocabulary.
- Hear your own answers. In Personalize, the page reads your sentences, so you hear your real workplace English before you use it.
- Build long sentences. In My Script, Listen slowly and the backchaining steps help with long lines and numbers.
- Answer by voice. In Trainer Pro, a coworker says or writes something. Tap Click & Say and say your answer. The page understands numbers, times and names in different forms.
- One voice for each character. Women have female voices and men have male voices, and every character in a dialogue sounds different. If your device has fewer voices than characters, two characters share a voice with a different pitch.
- See what is playing. The button that is playing turns coral with moving bars, and the line is highlighted. Tap it again to stop.
- Change the speed. Use Slow (at the top of the page) to follow the marks, and Normal for shadowing. The dialogues also show ‿ linking: where the end of one word connects to the next (check~it out, next~time, did~you).
- Same spelling, different sound. Some words change pronunciation with their grammar, like present /ˈprɛzənt/ (a present) and present /prɪˈzɛnt/ (to present), or record /ˈrɛkərd/ (a record) and record /rɪˈkɔrd/ (to record). The audio always plays the pronunciation used in the lesson.
- Check your pronunciation. Say it uses your microphone to compare your sentence with the script.
Works best in Chrome, Edge or Safari. The voice can be different on each device. No sound? Check the volume and the silent mode of your phone. For Say it, allow the microphone.
Key Vocabulary
Start here. Learn and practice the key words and expressions of this topic before the dialogues.
Tip: on your phone, turn it sideways for Space Quiz.
Vocabulary warm-up
Play before the dialogues. Every game uses all the vocabulary and expressions of this topic and picks new words each time.
Drag across the letters to select a word.
My Script: Key Lines
Key lines from this topic. Build each sentence from the end, one piece at a time, then say the full line.
Let's talk
Answer with your teacher. Use the vocabulary and grammar from this topic.
False Friends:
| English | Looks like... | Actually means... |
|---|---|---|
| embarrassed | embarazada | apenado/a, avergonzado/a |
| polite | político | cortés, educado |
| actual | actual | real / verdadero |
Cultural Note: A firm handshake and direct eye contact is the norm even in a casual first office encounter; the cheek kiss or hug, common in Mexican/LATAM offices, is unusual in a first professional meeting in the U.S. and is reserved for established relationships.
Read and pronounce
Listen to the model, tap Say it and say each sentence out loud. Bold words are the strong ones, gray words are soft and quick, and the underlined word carries the main stress. The app checks your pronunciation and marks any word it did not hear clearly.
Great, could you point me in the right direction? I'm not familiar with the building.
Hi, I don't think we've met, I'm Laura, from the marketing team.
Well, I don't want to keep you, I know you're busy.
Likewise! Let's grab coffee sometime and catch up properly.
Just here for a quick meeting upstairs.
Definitely. What brings you to this office today?
Hi, I have a 10am appointment with Mr. Reyes.
Tell me about it, I wasn't ready for this heat.